CANCELLATION POLICY:

CANCELLATION OF FLIGHTS:
Cancellation Waiver is not applicable as tickets are issued on receipt of payment and are non-refundable.

CANCELLATION OF HOTELS: (restrictions may apply)
Cancellation Waiver (which must be paid for at the time of booking and cannot be added after payment has been authorised), ensures a full refund (less premium) should client cancel their hotel booking at any time and for any reason up until and including departure day unless otherwise stated. The Cancellation Waiver is not valid once your holiday has commenced. Please note that certain products cannot be covered under the Waiver policy.

CANCELLATION OF CRUISES:
Any cruise cancellations will be governed by the cruise lines' own cancellation policy.

CANCELLATION CHARGES without the Cancellation Waiver Policy:

FLIGHTS:
Full amount (see above)
HOTELS: 
Up to 14 days prior to departure: £75 per person + hotel cancellation charges incurred.
Within 14 days prior to departure: Full cost of the holiday
  
NOTE: A booking, with or without the Cancellation Waiver, is not deemed cancelled until Touchdown has received the cancellation in writing. Once received, the relevant refund, if applicable, will be paid to the client.