Grand Oasis Cancun | Grand Oasis Palm | Grand Sens Cancun | Oasis Palm | Oh! | Smart | The Pyramid
UPDATED 02 JUNE 2021
At Oasis Hotels & Resorts they prioritise the health of guests and staff, but we also want you to feel free in their hotels. For this reason, and committed to achieving excellence, they have innovated their cleaning procedures and standards. They strictly comply with the Cristal International Standards® in different modules: Room Check, Food Check, Spa Check, Pool Check, Aqua Check, Crisis Check, Eco Check, Fire Check, Safety Check and the recently launched Cristal Covid19, POSI CHECK (Prevention of the Spread of Infection).
FOR ITS GUESTS
In adherence to our strict Be Free, Stay Safe, Feel Good policies and practices , beginning 23 January 2021, Oasis Hotels & Resorts will offer antigen testing for the detection of the COVID-19 virus at no cost . This benefit will be available to guests traveling or stopover within the US territory, and staying for three nights or more, at one of their properties.
All this, derived from the new norm of the Center for Disease Control and Prevention (CDC for its acronym in English), issued on 12 January 2021, which establishes that every passenger who wishes to travel to the territory of the United States of America , you will need to submit a negative COVID-19 test before boarding your flight.
For more information and to request your complimentary antigen test , guests should go to their hotel lobby in advance, as the CDC indicates that the application of these tests must be done within 3 days prior to the return date .
Similarly, for guests whose result is positive, Oasis Hotels & Resorts will offer the Be Free, Stay Safe, Feel Good guarantee , which consists of a free stay for 14 days for the affected person and 1 companion, with all meals included, and following the sanitary measures and protocols established by international organisations such as the WHO and the EPA.
For the convenience of our guests, the application of the COVID-19 tests will be carried out on the same property as your stay *, thanks to an agreement drawn up with the Medex Lab. Antigen results will be available within 30 minutes , and they will have official validity to present to the airline before boarding the plane.
The free antigen tests apply only to those who stay three or more nights at Oasis Hotels & Resorts and must travel or stop over in the United States, however, for all guests who request it, the antigen test will be available at a cost of $ 350 MXN or $ 18 USD, and we will also offer PCR tests, at a cost of $ 1,500 MXN or $ 75 USD. It is worth mentioning that the results of the latter are delivered 24 to 48 hours after application.
BE FREE, STAY SAFE, FEEL GOOD
* The Be Free, Stay Safe, Feel Good guarantee will be valid only when the PCR test has been performed in the laboratories located within Oasis Hotels & Resorts.
* For Smart Cancun and Oh! Cancun, The Urban Oasis, the tests will take place at the Grand Oasis Palm facilities.
Availability for the guest of full digital check-in.
They guarantee that the room has been completely sanitised and has been unoccupied for 24 hours prior to the guest's arrival. Use of products registered with the Environmental Protection Agency (EPA).
Table reduction in restaurants. All tables will be separated with safety distance.
Please stand by . . .