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UPDATED 17 MAY 2021
AMResorts are pleased to announce that, until further notice, their branded properties will be extending the recently announced CleanComplete+ programme as long as CDC and government travel regulations require COVID-19 testing prior to entrance after returning from international travel.
As part of CleanComplete+, guests may receive COVID-19 viral antigen testing on-property at no cost when travelling to valid countries including the U.S., U.K., Germany and Poland.
Test results will be received the same day in a format consistent with government requirements. Guests should contact the concierge at each resort upon arrival to schedule departure testing. A minimum 3-night stay is required to qualify.
For guests travelling to countries that do not accept the COVID-19 viral antigen test, CleanComplete+ includes facilitation of the required PCR test with an additional cost to the guest.
CleanComplete+ Quarantine Programme
For guests travelling to ANY country with COVID-19 testing regulations in effect to enter the country after international travel, AMResorts® branded properties are also extending the CleanComplete+ quarantine programme. If a guest receives a positive test while on property that prevents departure, the cost of quarantine at the property will be covered for up to 14 days after the original departure date. Extended stay due to quarantine includes the guest plus one travel companion sharing the same room. This program remains valid as long as CDC and government travel regulations are in place.
Update on Fully Vaccinated Travellers
On 02 April 2021, the CDC released updated travel recommendations for international travellers who have been fully vaccinated. These include two changes from its previous recommendations. First, it is no longer recommended that vaccinated international travellers be tested 1-3 days before leaving the country. Second, it is no longer recommended that they self-quarantine after travel.
However, individuals who have been fully vaccinated are still required to have a negative COVID-19 test 72-hours prior to returning to the U.S. and it is still recommended that they be re-tested 3-5 days after their return, self-monitor for symptoms, wear a mask, and take precautions during travel. To facilitate this, AMResorts® offers CleanComplete+ which includes COVID-19 viral antigen testing at AMResorts®-branded properties at no cost to guests staying a minimum of 3 nights. Additionally, all AMResorts®-branded properties comply with relevant COVID-19 guidance from local and national governments in which resorts are located.
Enhanced Retention Programme
For guests wishing to make adjustments to existing reservations, the properties are happy to extend the Move the Date, Keep the Rate + a free night policy for existing or new bookings until 31 August 2021. This policy is valid as long as CDC and government travel regulations are in place for travel through to 31 August 2021.
As AMResorts prepare to welcome you back to the beautiful beachfront resorts, they're committed to redefining your travel journey with the best-in-class CleanComplete Verification™ practices. While health and safety have always been top priorities, these new protocols further elevate standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind.
Their 360-degree quality, safety, and hygiene system take into account every aspect of resort operations, backed by the highest-level third-party certification. They will be evolving and innovating procedures continuously and will share the newest developments as they are implemented. The protocols begin the moment you start planning a vacation to the time you return home!
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