As air travel begins to resume, lounges will take on an increasingly important role in a traveller’s journey, as they will be seen as a refuge from the airport terminal. They have a significant opportunity to increase traveller confidence by reassuring returning travellers that the airport lounges in the Priority Pass, LoungeKey, Lounge Pass and Lounge Club portfolio are a place of sanctuary in the airport. Collinson has sought input from a range of sources, including their own in-house Global Medical Director, Dr. Simon Worrell, himself an expert in virus management, and in collaboration with some of our lounge operator partners, to provide the following guidelines to help protect the safety and welfare of their members and the crucial staff operating within their network.