I hope that you and your families are keeping safe and well throughout these difficult times.
Myself and all my colleagues would like to give a huge thank you to all of you for your continued support, solidarity and patience over the last few months, and also for your loyalty and trust in coming back to us to book your holidays. With your unwavering support and our great team, we have managed to navigate through what has been an uncertain time for our much loved travel industry, and we remain committed to providing our service to all our industry colleagues. As it has for all of you, the effects of this pandemic and lockdown rules have become a new part of everyday life here at Touchdown | Travel Industry Services. We have also been adapting to the "new normal" and ensuring we continue, where possible to provide our customers with the holidays that are so important to them.
Whilst there has been a pause in our travels due to global restrictions, recently we have started to see glimpses of hope on the horizon with many countries gradually starting to ease these restrictions which in turn gives us hope that holidays abroad will start to resume in the near future. We are updating our website regularly with travel information, latest offers and our Product Managers are liaising with our suppliers to obtain the best possible deals for you and your families and friends. I also want to assure you that we are doing everything we can to provide holidays that are both safe and enjoyable.
The industry is cautiously venturing back into this different way of travel and is having to make changes to the way it operates. Our partners in the Cruise industry are all working with top level government bodies including the US Centre for Disease Control and Prevention, the CDC and Public Health England as well as other medical professionals to ensure best practice and maintain their priority which is to keep guests and crews safe. Protocols are being introduced on board and at ports which will make your holidays safe as well as enjoyable. Our hotel suppliers are working with global international health and safety organisations such as Cristal International Standards to ensure that stringent health and safety protocols are part of their everyday operations. The airlines have also introduced new protocols at the airports and on their aircrafts to make them safe for travel. These new future travel health and safety procedures can be found on our website here and are updated regularly.
Finally, whist we are still in the early days of recovering from the effects of this pandemic I firmly believe that holidays will re-commence and they will be the enjoyable experience you have come to know and expect. Our call centre is manned by staff ready and waiting to help you in any way they can. We look forward to helping you plan and make your next holiday when you are ready, once again thank you from myself and all of the team at Touchdown | Travel Industry Services for your loyal custom and support. Please continue to stay safe, and take care of you and your loved ones.
Nigel Smithson | Managing Director
We are open: Monday to Friday - 09:00 - 17:30 Saturday - Closed. Email here and we will endeavour to reply within 48hrs. In extreme emergency cases only please call 0208 607 3800 Sunday - Closed
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+44 (0) 1293 425000
Mon to Fri - 09:00 to 17:30
Sat - 09:30 to 13:30
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