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Cancellation Policy - Princess Cruises

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Cancellation Policy - Princess Cruises

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Updated 09 March 2021 - Please note that this information is updated regularly and adapts as the situation evolves.

Princess Cruises have cancelled all sailings until 14 May 2021.

Due to the continued progression of COVID-19 and related decisions of various government, health authorities, and airlines regarding travel restrictions, Princess Cruises is extending its pause in cruise operations impacting the following voyages:

Caribbean Princess: seven-night Western and Eastern Caribbean sailings until 01 July'21.

Enchanted Princess: seven-night Mediterranean & Adriatic, seven-night Western Mediterranean, and 14-night Western Mediterranean & Adriatic Medley sailings until 01 July'21.

Ruby Princess: seven-night Classic California Coast, seven-night Mexican Riviera, and five-night Cabo San Lucas Getaway sailings until 01 July'21.

Sky Princess, Regal Princess and Island Princess from Southampton sailings until 25 September 2021.

Princess Cruises extends pause of guest cruise holidays to selected Alaska, Canada & New England and Pacific Coastal sailings in 2021.

As Princess Cruises continues to review and assess its operations as a result of the Canadian Transport Ministry’s Interim Order that extends the closure of Canadian ports and waters to passenger vessels, the company has found it necessary to cancel the following voyages for 2021:

• Alaska seven-day ‘Voyage of the Glaciers’ cruises, sailing between Vancouver, B.C. and Anchorage (Whittier)
• Pacific Coastal sailings that start or end in Vancouver, B.C.
• Canadian Adventure sailing roundtrip from Southampton, U.K.

Australia and New Zealand through to 31 May 2021.

All sailings departing in and out of Japan through to 25 June 2021.

All cruises longer than seven days sailing in and out of United States ports through to 01 November 2021.

Guests currently booked on these cancelled voyages who have paid Princess in full will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare.

For guests who have not paid in full, Princess will Double the Deposit, providing a refundable FCC for the money currently on deposit plus a matching bonus FCC that can be used on any voyage through 01 May 2022. The matching bonus FCC is non-refundable, will not exceed the base cruise fare amount of the currently booked cruise, and will have a minimum value of £100 per person.

For more details call us on 01293 425000 or contact us here

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