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Cancellation Policy - Carnival

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Cancellation Policy - Carnival

Flexible Booking Terms with

Updated 22 June 2020 - Please note that this information is updated regularly and adapts as the situation evolves.

Carnival have cancelled all sailings until 01 October 2020.

Anyone who meets any of the above criteria must cancel their reservation and may select one of the following options:

• Receive a 100% Future Cruise Credit (FCC). In addition, guests will also receive a future onboard credit - US$300 per stateroom if guests were scheduled to sail on a cruise of 5 days or less; US$600 per stateroom if guests were scheduled to sail on a cruise of 6 days or longer - when guests rebook their future cruise.

• Receive a cash refund, to be processed to the original form of payment.

The following individuals will temporarily not be allowed to sail:
• Guests who have been hospitalised in the last two months for, or have a history of, severe or chronic medical conditions.
• Per CDC, chronic conditions are defined as an illness persisting for a long time or constantly recurring, such as diabetes, heart, kidney or lung disease, suppressed immunity (i.e., active cancer, taking steroids) or require oxygen for any reason.
• Guests who are 70 years and older, will be required to present a doctor's "fit to sail' letter at check-in, confirming they do not meet any of the health/medical criteria.
• If your clients are unable to present this letter, they will not be allowed to cruise.
• Guests who have been to or traveled through China, Hong Kong, Macau, South Korea, Italy, Iran, Japan, Singapore in the last 20 days prior to embarkation.
• Guests who have been in contact with another person diagnosed with or tested for COVID-19.

For more details call us on 01293 425000 or contact us here

Any Questions? Call us on local/Int+44 (0) 1293 425000

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